Stop the Silent Profit Leak

Equip Your Frontline... Protect Your Bottom Line


 

Equip Your Frontline...
Protect Your Bottom Line


 

Manage Solid is a live 12 week development program for organisations that need frontline managers to make better decisions, delegate effectively, address issues earlier and lead with greater consistency.

It gives capable managers the practical structure, tools and confidence to lead people, not simply manage tasks.

Enrol a Manager

OCTOBER 2026 | Public Cohort


COMMENCEMENT DATE:

Thursday 1 October 2026

TIME:          
9:00 am - 10:30 am AEST

FORMAT:   
Live online each week for 12 weeks

COST:       
$1,750.00 + GST per person

Considering several managers? Speak with Sam on 0413 948 771.

“I’ve already seen positive changes in how I delegate, manage challenges and motivate others.”

Zayden Chesser
Maintenance & Facilities Team Leader

 

“I’ve already seen positive changes in how I delegate, manage challenges and motivate others.”

Zayden Chesser
Maintenance & Facilities Team Leader

The Problem We Are Solving

Frontline leadership is where performance, culture and retention are won or lost.

When frontline managers lack the structure or capability to lead effectively:

Engagement
drops

Senior leaders step in
to ‘fix’ issues

People leave - costing time, talent and money

Engagement
drops

Senior leaders step in
to ‘fix’ issues

People leave - costing time,
talent and money

High performers don’t automatically become
high performing managers.

Here’s what happens when the support isn’t there ⬇️

60%

OF NEW MANAGERS FAIL WITHIN TWO YEARS

(GARTNER)

57%

OF EMPLOYEES LEAVE BECAUSE OF THEIR MANAGER 

(GALLUP)

$18,000

IS THE AVERAGE COST PER RESIGNATION

(DELOITTE)

$223B

IS LOST ANNUALLY DUE TO DISENGAGEMENT IN AUSTRALIA

(GALLUP)

60%

OF NEW MANAGERS FAIL
WITHIN TWO YEARS

(GARTNER)

57%

OF EMPLOYEES LEAVE BECAUSE
OF THEIR MANAGER 

(GALLUP)

$18,000

IS THE AVERAGE COST
PER RESIGNATION

(DELOITTE)

$223B

IS LOST ANNUALLY DUE TO
DISENGAGEMENT IN AUSTRALIA

(GALLUP)

THE GAP IN FRONTLINE LEADERSHIP IS A SILENT PROFIT LEAK.

Manage Solid is the foundation to close it.

Manage Solid is the
foundation to close it.

Manage Solid is designed for frontline managers who are already in role and need a clear, practical framework to lead people more effectively.

It is suitable for both new and experienced managers who have not yet had structured management development.

This program is a strong fit when a manager:

  • Has recently stepped into a leadership role or is still building confidence
  • Is carrying too much of the team’s workload instead of delegating effectively
  • Needs clearer structure around priorities, expectations and decision making
  • Finds performance conversations, feedback or conflict challenging
  • Has potential, but lacks consistency in how they lead

It may not be the right fit when:

  • The focus is executive or strategic leadership development
  • The issue is formal performance management or disciplinary action
  • A one-off workshop is being sought instead of ongoing development
  • The participant is not in a position to apply the learning in their role

Not sure if a manager is the right fit? We can help you decide before you enrol.

Discuss the Right Participant

THE MANAGE SOLID PROGRAM


 

 A practical, structured 12 week solution to stabilise your frontline and
set your managers up for success.

 PROGRAM HIGHLIGHTS

Samantha D'Angelo facilitator
Digital or face to face
facilitator led learning

Small cohorts

(6–12 participants)

Live coaching, toolkits and
a connected, learning community
Samantha D'Angelo facilitator

Digital,
facilitator led learning

Small cohorts

(6–12 participants)

Live coaching, toolkits and
a connected, learning community

WHAT THEY WILL LEARN

Lead with purpose, not just manage tasks

Role & Strategic Alignment

Delegate effectively to unlock capacity

Delegation & Capacity

Prioritise and manage time under pressure

Time & Energy Management

Build accountability in their team

Performance & Accountability

Navigate conflict with confidence

Communication & Conflict

Communicate clearly to build trust

Connection & Inclusive Leadership

Lead with purpose,
not just manage tasks

Role & Strategic Alignment

Delegate effectively
to unlock capacity

Delegation & Team Performance

Prioritise and manage
time under pressure

Time & Energy Management

Build accountability
in their team

Delegation & Team Performance

Navigate conflict
with confidence

Communication & Conflict

Communicate clearly
to build trust

Connection & Inclusive Leadership

Post Program Feedback

When asked what was the most valuable part of the program, this is what some of our participants said:

"Learning that conflict isn't so scary. It's essential for growth. Avoiding conflict is actually
more harmful 
than not entering into it." ANNA

"To be honest , it was the whole program. Taking me through from the beginning of leadership to being able to continually improve as a leader going forward. Sam was amazing , and made things clear to understand and made me feel comfortable to ask questions. The way the program was ran week to week was great and not too much to have to take in at once." NICK

"There are so many valuable lessons. I learnt so much about myself and what I can do better as a leader. I also thought this program also gave the team leaders an opportunity to become a solid unit rather then being segregated by departments. It was a pleasure sitting down with them all talking about our struggles and learning about each other. This gave us the best opportunity to build trust within each other and work as a team for the whole company." ZAYDEN

"Just having a group of people in similar roles as me and being able to talk about problems and hear their experiences and input and how they would handle situations has definitely helped.
Learning how to time manage better and delegate and lead a team." SALEENA

PROGRAM MODULES

Stage 1: Foundation



Confusion to Clarity


Week 1:
 Role Clarity

Week 2: Understanding the Business

Week 3: 60 Day Success Plan (Part 1)

Stage 2: Structure 



Firefighting to Flow


Week 4:
 Time Management

Week 5: Delegation

Week 6: Communication

 

Stage 3: Performance



Vague to Accountable


Week 7:
 Conflict & Generational Leadership

Week 8: Feedback

Week 9: Performance & Accountability

Stage 4: Confidence



Reactive to Ready


Week 10:
 HR, Fairness & Protection

Week 11: 60 Day Success Plan (Part 2)

Week 12: Consolidation & Graduation

Stage 1: Foundation



Confusion to Clarity


Week 1:
 Role Clarity

Week 2: Understanding the Business

Week 3: 60 Day Success Plan (Part 1)

Stage 2: Structure 



Firefighting to Flow


Week 4:
 Time Management

Week 5: Delegation

Week 6: Communication 

Stage 3: Performance



Vague to Accountable


Week 7:
 Conflict & Generational Leadership

Week 8: Feedback

Week 9: Performance & Accountability

Stage 4: Confidence



Reactive to Ready


Week 10:
 HR, Fairness & Protection

Week 11: 60 Day Success Plan (Part 2)

Week 12: Consolidation & Graduation

SUPPORTING RESOURCES INCLUDE:

PROVEN RESULTS

Unlike traditional training, Manage Solid delivers measurable impact.
Organisations that have invested in Manage Solid report:

Unlike traditional training, Manage Solid
delivers measurable impact.

Organisations that have invested in
Manage Solid report:

125%

increase in
delegation and 
prioritisation skills

100%

uplift in conflict
management
confidence

 40%

boost in overall
leadership 
effectiveness

LOW RISK. HIGH RETURN ON INVESTMENT.

 Try it with one team. Measure the impact. Scale it across your business.

 Try it with one team.
Measure the impact.
Scale it across your business.

BOOK A FREE DISCOVERY CALL

NEXT STEPS


 

Manage Solid is Stage 1 of our Leadership Pathway

- building the strong foundation every manager needs before stepping up to the next level.

Let's fix the frontline

- equip your managers, protect your bottom line.