Privacy Policy

 

Effective date: January 2021
Updated: April 2026

Kinetik Global Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and text, by email, via our website www.kinetikglobal.com, from your website, from media and publications, from other publicly available sources and from third parties.

We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

If applicable, you may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Website Analytics and Cookies

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website and to help improve the user experience.

Google Analytics collects information such as pages visited, time spent on pages, links clicked, device type, browser information and general geographic location (for example, city-level location). This information is aggregated and does not directly identify you.

Where required, we have configured Google Analytics to support privacy-focused data collection practices, including IP anonymisation.

Google Analytics uses cookies and similar technologies to collect and process this information. Cookies are small text files stored on your device that help us recognise repeat visitors and understand website usage patterns.

We use a cookie banner on our website to inform you about the use of cookies and, where applicable, to obtain your consent before non-essential cookies are placed on your device. You can manage your cookie preferences through this banner or via your browser settings at any time.

Data collected through Google Analytics may be transferred to and stored on servers located outside Australia, including in the United States. We take reasonable steps to ensure that any overseas data transfers comply with applicable privacy laws.

We do not use Google Ads or advertising features that enable personalised advertising or remarketing.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure
• Where required or authorised by law

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Kinetik Global Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete and current. If you find that the information we hold is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Contact Us

If you have any questions, concerns or complaints about this Privacy Policy, please contact us:

• By email: admin@kinetikglobal.com
• By phone: +61 413 948 771